Funeral Arrangement Consultant

Do you have the ability to provide an empathic, caring approach, coupled with the ability to deliver a timely outcome for all parties? The region's most established and trusted funeral service provider is seeking a Funeral Arrangement Consultant to join their organisation in both their Toowoomba and Warwick offices. The successful applicants will work within a multi-skilled team to ensure efficient business practices, service delivery and 'second to none' service to their families.

You will be responsible for:

  • Discussing and planning funeral details with bereaved families;
  • Managing the complete administrative component of the funeral service including the lodging of notices through to the arrangement of flowers and tributes;
  • Conducting funerals and viewings with families and providing comfort and service;
  • Ensuring the presentation of the office and vehicles is maintained to a high standard.

 This position would suit a person who possesses the following attributes:

  • Professional presentation
  • Excellent telephone manner
  • Compassionate and able to empathise with grieving families
  • Effective team player with mature outlook who is willing to assist others
  • Ability to remain calm under pressure 
  • Demonstrates honesty and integrity and has a sound work ethic

The ideal candidate will have experience in a people and/or project management role, with a particular encouragement given to those from the hospitality, health care or other 'people' related industries. You will be outcome focused, with a positive disposition, impeccable presentation and excellent attention to detail as well as the ability to work on call and around shifts, which will include some weekends. Our preference is for you to live within 15-20 mins of our Funeral Homes to enable us to provide superior response times to our families. This is a full-time position offering a competitive salary, world-class training and a management team dedicated to your career and development.

Applications due Wednesday 31st May 2017.

To apply, either:

1. Complete the Apply Now section below
Importantly, as part of your application below please Download an Employment Application Form (PDF), and attach as requested. 


2. Complete the Online Employment Application Form.


Apply now

To apply for a position with us, please fill in your details below.

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About us

In this region, Burstows is renowned as the only funeral company who refused the multi-national millions to remain family-owned.

Our history

TS Burstow Funerals was founded in 1900 by TS Burstow, a former Mayor of Toowoomba, and has remained in his family's hands ever since.

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