Since 1900, T.S. Burstow Funerals has provided the pinnacle of
service and care to the families of Toowomba, the Darling Downs and
the Lockyer Valley who have engaged them.
An opportunity has now become available for a dedicated person
to job-share the Concierge role at our Head Office in
Toowoomba. There will be a roster of 22.5 hours per week with
alternating shifts, working Monday to Friday. The alternating
shifts will be 8.30 am to 1 pm and 12.30 pm to 5 pm.
The successful candidate will be required to meet and greet
families, clients and customers, coming into the organisation and
providing every conceivable assistance available. We are
seeking an individual who is willing to provide, with a warm and
caring manner, five-star service to everyone they interact
Some responsibilities will include:
- Providing the initial greeting and assistance with all people
who come through the front door;
- Providing hospitaility as required (e.g. tea, coffee, reading
- Maintaining five-star standard of presentation through all the
meeting rooms and reception along with the personal presentation of
- Liaising with the funeral directors to see if there are any
specialised requests that can be researched and catered for
- Being flexible to cover absences such as Annual Leave
Your primary function in this role is to provide a superior
level of client satisfaction and one that will leave a lasting
impression of service and care for those individuals who visit.
You will also have a focus on the overall presentation of the
organisation and its people and will always be looking for avenues
of improvement and suggestions for elevated customer service.
We are looking for someone with experience in a customer service
role with an emphasis on high levels of attention to detail and
presentation. Accordingly, you will be working with a team of
like-minded professionals who pride themselves on their dignity and
expertise within their chosen field.
Applications close Friday 21st July 2017.
To apply, either:
1. Complete the Apply Now section below
Importantly, as part of your application below
please Download an Employment Application Form
(PDF), and attach as requested.
2. Complete the Online Employment Application
To apply for a position with us, please fill in your details below.
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